Carla™ | Orthopedic Heels

Shipping Information

At Vosstiq, every order is handled with care and shipped directly to your door — completely free of charge, no minimum purchase required. We work with trusted shipping partners to make sure your heels arrive safely and in perfect condition.

Once your order is placed, our team gets to work. You will receive a confirmation email with your tracking details as soon as your order is on its way, so you can follow your shipment every step of the way.

For full details, visit our Shipping Policy.

At Vosstiq, your satisfaction is our priority. If something isn't quite right with your order, we're here to make it easy. We offer a 30-day return policy, giving you plenty of time to make sure your heels are the perfect fit.

Simply reach out to us within 30 days of receiving your order and our customer service team will guide you through the return process step by step. Once your return is received and approved, your refund will be processed back to your original payment method.

For full details, visit our Return & Refund Policy.

Have a question about your order, need help with sizing, or want to know more about a specific style? Our customer service team is here to help and happy to assist you with anything you need.

You can reach us by email at info@vosstiq.com or use our contact form and we will get back to you within 24 hours on business days.

Visit our Contact Page — we're happy to help.