Shipping Policy
Shipping Policy – Vosstiq
Last updated: January 20, 2026
At Vosstiq, we're proud to serve customers across the United States with reliable and efficient shipping. Please read below for everything you need to know about how we ship your order.
1. General Shipping Information
We currently ship throughout the United States. Shipping options, costs, and delivery times may vary depending on your location and the size and weight of your order.
2. Processing Time
Orders are typically processed within 2–3 business days (Monday to Friday), excluding weekends and public holidays. During peak seasons or promotional events, processing times may be slightly longer. We'll keep you informed of any delays.
3. Shipping Rates
We offer free shipping on all orders — no minimum purchase required.
4. Estimated Delivery Times
Once your order is processed, here's what to expect:
- Processing Time: 2–3 business days (Monday to Friday)
- Transit Time: 4–9 business days (Monday to Friday)
- Total Delivery Time: 6–12 business days
- Order Cutoff Time: 6:00 PM (EST)
- Time Zone: Eastern Standard Time (GMT-5)
Please note: Delivery times are estimates and may be affected by carrier delays or extreme weather conditions.
5. Shipping Restrictions
We do not ship to PO Box addresses, military addresses (APO/FPO/DPO), or restricted areas. Certain items may be subject to shipping restrictions depending on carrier or regional regulations.
6. Failed Delivery or Returned Packages
In the event of failed delivery attempts, incorrect address information, or undelivered packages, orders may be returned to our warehouse. We will contact you if this occurs and arrange a new shipment, which may incur additional shipping costs.
7. Lost or Damaged Packages
If your package is lost or damaged in transit, please contact us immediately at info@vosstiq.com. We will work with the carrier to investigate and find a solution as quickly as possible.
8. Shipping Policy Updates
We may update this shipping policy from time to time to improve our service or meet platform requirements. The latest version will always be available on this page.
9. Contact Information
Store name: Vosstiq Company name: Boydsign KvK nr.: 82413843 Phone: +1 302 365 0987 Email: info@vosstiq.com
Company Address: Zandkamp 159 Hoogland, Utrecht 3828GK, NL
Warehouse Address: 350 Lafferty Ln, Warehouse 1 Dover, DE 19901 USA
Monday to Friday | 09:00 – 17:00 (ET) Saturday & Sunday | Closed
We aim to respond to all inquiries within 24 hours.
Have a question or need assistance? Visit our Contact Page — we're happy to help.